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Sales Training Ideas - 3 Sales Tips To Help You Stand Out From The Crowd When Selling
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Sales Training Ideas - 3 Sales Tips To Help You Stand Out From The Crowd When Selling In sales you simply must stand out from all the other salespeople, not just the ones in your industry, but also the other salespeople that are calling on your prospects and customers, as they are taking up their time too. Here are several ways to be unique in sales. 3 Ways to stand out in sales 1) Exceed customer expectations. Exceeding customer expectations means delivering more, better, and/or faster. If typical turnaround time is three weeks, tell your customer, "Typical turnaround is about four to five weeks." When you call a couple of weeks later and say you can deliver sooner, you'll look like a hero.If you make it a habit to deliver more than is expected, you will have happy customers. 2) Happy Cinco de Mayo! Find excuses to stay in touch with your customers. Think of reasons to send a card to your customers every month of the year. Valentine's Day, St. Patrick's Day, Cinco de Mayo, the Fourth of July, a birthday, a marriage anniversary, the anniversary date of the day the customer started doing business with you, you name it.Every month is known for something whether it's a major holiday or something like Groundhog Day, so between holidays and personal events, you can find a reason to send a card to customers every month. 3) Get involved in installation and implementation. There are very few salespeople hanging around the customer's office when the installation and implementation are going on. You should be different. Customers will be very impressed if you're there for installation and implementation.You don't have to go to every single one; however, you should be there for a customer's first install and occasionally on future installs. You will also learn a little bit more about your product, which is a nice side benefit. Bonus Tip - Make calls on Friday. It's amazing how many salespeople leave early on Friday or simply do a bunch of "busy" work yet get nothing accomplished. Most people are in great moods on Friday, and that's precisely when you want to catch them. And now I would like to offer you free access to a monthly newsletter and weekly sales articles. You can get your access at http://www.completeselling.com From John Chapin - Complete Selling, Inc. Article Source: http://EzineArticles.com/?expert=John_Chapin |